If you are attempting to add a serial number through the website, be sure to use Chrome, Firefox, or IE 9 (or later), or use the myQ app to add the serial number. funny I just checked and the myq logo doesn’t show in the watch app but does show on my watch. Select “Alerts” from the list. I’ve tried force-closing the watch app and reinstalling the apps and rebooting both devices to no avail. It does on my husband’s series 1 watch, but on my series 4 it doesn’t come up as an option, despite being listed in the complications menu and my being able to use my watch to open and close my garage door. Get real time notifications, set schedules and share the app with family members. When I open the app on the watch, it appears to open for about 3 seconds and then just closes/crashes. Our Wi-Fi openers have smart technology built in so it's easy to connect your garage, but you can also add myQ to your existing opener. Set recurring schedules to close your garage door and turn myQ lights on/off. By using our Services or clicking I agree, you agree to our use of cookies. Press question mark to learn the rest of the keyboard shortcuts. Monitor and control your garage door and home lighting from anywhere. MyQ Apple Watch app suddenly not working (crashing on open). Since 3 days ago, my MyQ Apple Watch app doesn’t work. I’ve tried force-closing the watch app and reinstalling the apps and rebooting both devices to no avail. I use the modular complication and have myq bottom-right. Cookies help us deliver our Services. I had hope it was a server issue or something but seeing as the app works and others are experiencing the issue, sounds like another silent background update broke something again. There's a problem loading this menu right now. When I open the app on the watch, it appears to open for about 3 seconds and then just closes/crashes. The app works fine on the phone. Type to search. Articles. Same for me. I can control the door both from the app itself and with a couple of wink shortcuts I’ve created for the door. The myQ app supports myQ-enabled products from Chamberlain, LiftMaster. What to Do If the myQ Schedule Runs but It Doesn't Close the Door. Features and Benefits of myQ Scheduling. See this post (and the ones that follow it) on how to update the MyQ Lite app and driver. Version 5.163.1. Only with myQ. Worked great for a long time. To do this, search myQ in the Appstore, an update option should show next to the myQ logo. Please select what best describes the information: Thanks! There was an error connecting to the server", I just got an apple watch and first tried to use the myQ app two days ago and it crashes when I try opening it.. It's a shame so I might try to set up a raspberry pi with homebridge. And/or any ideas how to fix? Any updates? Have you been experiencing the issue where it seems to take a while to finally get to the “open” screen and it sometimes errors out with “no devices found” screen? Do you have it set on one of the complications? FYI all of a sudden this morning it started working again! Our library has resources to help you if you're having trouble with the myQ app. When attempting to connect your MyQ Smart Garage Hub and/or MyQ Garage to your home network, a solid green LED light means you are connected to your Wi-Fi network. It might be slightly different than the Chamberlain MyQ app, but overall it should be very similar). Launch the Safari app and try loading a site like Google or Macworld. Change email or password. If the serial number is still not working, open the unit to look at the circuit board to verify if the serial numbers match. When attempting to connect to your Wi-Fi network, the LED lights will go through a sequence of LED light flashes before one LED light goes solid green. Are any of you able to get the MyQ complication to show up on a watch face? Each step of the LED light sequence indicates what the Smart Garage Hub is attempting to do when it's connecting. When I open the app on the watch, it appears to open for about 3 seconds and then just closes/crashes. App works fine on iOS 13 and also fine on watchOS 6 (which requires iOS 13). I am unable to try on watchOS 5 paired to iOS 13. Get the most out of the myQ app with the help of Chamberlain Group. That's peace of mind, right in the palm of your hand. How to fix "Location Services must be enabled" in the myQ App under Discovered Devices. With the myQ Garage & Access Control App, you'll always know what's going on at home, even while you're away. If you are unable to get a solid green LED light when setting up Wi-Fi, the issue may be that the Smart Garage Hub is not connecting to the home router, internet or mobile device. Never wonder if you left the garage door open again. App also works fine on iOS 12 but watch app does not work on watchOS 5 (paired to iOS 12). Let in the dog walker or a repairman. From issues of connectivity to compatibility, we have helpful articles, videos and more to get you squared away. myQ Smart Home. When attempting to connect your MyQ Smart Garage Hub and/or MyQ Garage to your home network, a solid green LED light means you are connected to your Wi-Fi network. aaiyar October 21, 2019, 5:54pm #2 Chamberlain updated the MyQ API - so the existing app and driver will not work with it. I’ve tried force-closing the watch app and reinstalling the apps and rebooting both devices to no avail. we'll use this information to improve our online Help. Add or edit payment methods, Carrier Info Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Are you on iPhone 11 by chance? I’ve tried the same fixes, as well as changing my MyQ account password and it still crashes after a couple of seconds. I do not think there are many (if any) other solutions that work better than this and are not “overly complex”. I remember some funniness with it not showing after I reinstalled it but eventually it appeared. Wondering if maybe you’re still on the older version. I usually open it and open the door when I’m down the street. Yeah same. Since 3 days ago, my MyQ Apple Watch app doesn’t work. Does the watch app have the new circular button that you press once to bring up the “open” button then press “open” to open? Yeah it’s great when it works. Additional Features: • … Both kids watches don’t work anymore. Tap on the “+” button in the top-right corner. I noticed a couple of days ago I’m having the exact same issue as you. What am I missing?